Last updated: October 30, 2024

At Transportes Rangel, we prioritize effective communication with our customers. As part of this effort, we provide SMS notifications regarding purchases, schedules, and any relevant changes to services. This policy outlines the terms under which we offer this service, ensuring compliance with the Telephone Consumer Protection Act (TCPA) regulations in the United States.

Consent to Receive SMS Notifications

By completing the purchase at

Message Frequency and Scope

Users may receive SMS notifications for confirmations, scheduling updates, or travel modifications. The message frequency will be determined based on operational needs and the nature of the services provided.

Service Costs

All SMS-related costs are covered by web.miempresa.com or the transportation company, with no additional charges to the customer. Customers are not expected to send SMS replies or use this channel for communication with us.

Opt-Out Process

If a user wishes to stop receiving SMS notifications, they can submit a request via email to transportesjlrangel@gmail.com. Since messages are strictly related to purchases and service updates, opting out will not affect the delivery of essential notifications tied to their transaction.

Customer Support and Assistance

For further assistance with our SMS communications, customers may contact our support team at transportesjlrangel@gmail.com. We are available to address any questions or concerns.

Data Usage and Privacy

The information provided by users is used exclusively for operational purposes and will not be shared with third parties unless required by law. For more information on how we protect personal data, please refer to our Privacy Policy.

Policy Updates

We reserve the right to modify this policy at any time. Any changes will be published on this page, and users will be notified if applicable.

Contact Information

If you have additional questions regarding this policy, please contact us at transportesjlrangel@gmail.com